Thoughts from a tennis player and runner who ran right into leukemia
Showing posts with label Iberia. Show all posts
Showing posts with label Iberia. Show all posts
Saturday, December 8, 2012
Flight to Spain in the balance
If the customer service at Iberia is any reflection of the management at the troubled Spanish airline, I can see why the carrier has so many problems.
I spent about an hour on the phone with the airline today, getting disconnected three times. I have been calling every day and checking the website to find out if there is an update on my flight Dec. 17 to Spain. The flight is still confirmed although a strike is planned for Dec. 14 and Dec. 17-21 to protest cutbacks at the airline.
You can understand why they can't change flights that aren't canceled, but still, it's frustrating that they have no information on when they would notify passengers. They said they would make other arrangements, but I can just see the chaos of all these people trying to rebook with limited notice. I guess that is the point.
So....I decided to buy some peace of mind by changing my flight to Dec. 16. The cost is pretty wild, and there is always the possibility that they won't strike, but I don't want to take the chance. And there is a lot to say about limiting stress, for anyone, of course, but especially for someone like me operating with a compromised immune system.
In the meantime I'll watch my expenditures to see if I can make up some of the difference. I could start by skipping Starbucks, but I'm not sure how that would work out.
Wednesday, December 5, 2012
More on my mind
| Emily and I outside her house in Pittsburgh. |
The rest of my stay in Pittsburgh was wonderful. We went to a lecture, ate out, hung around and walked in a large neighborhood park where Emily and her friend tricked me into walking four miles.
Well, they didn't actually trick me, they just forgot to tell me how far we were going, and by the last uphill I was zigzagging across the path. I guess it was good for getting me in shape for my trip to Spain, coming up fast in two weeks.
When I had to show my license in the airport, it was nice to finally have a new one showing me the way I look now as opposed to the one I had for four years showing me in a scarf. I had the picture taken when I had just finished chemotherapy, and although I could have gotten a new picture taken after my hair grew in, I would have had to pay $25 unless I waited four years, and I wasn't vain enough for that.
Only one person asked me about my license in all that time, and that was a sales clerk who needed to see it when I opened up an account. "What kind of cancer did you have?" she asked.
Huh?
Moving along, my next thing to worry about is the possibility of a strike at Iberia Airlines Dec. 14 and Dec. 17 through Dec. 21 to protest cutbacks at the struggling Spanish airline.
Guess when I'm flying?
Dec. 17.
I have called the airline and been told that if flights are canceled, they will book alternate flights either two days before or two days after. With Katie waiting at the other end and B&B reservations prepaid, two days after is a pretty bad option.
The person I spoke to today said they might have more information on Friday.
Joe pointed out that worrying won't help since there's nothing I can do about it.
I guess that when you're wired for worry, you need to be reminded of these things.
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